Question 1

Do you accept refunds?  -Remboursements-

Accepted Answer

No refunds, all sales are final. Althought, If there was a problem with your order please message us at anaktopete@gmail.com and we will be be glad to assist you.   Les articles ne peuvent pas étre retournés. Mais en cas de problème avec votre commande, n'hésitez pas à me contacter par email sur:

Question 2

Are all of your items legit?

Accepted Answer

Yes, all tote bags are competely handmade.

Question 3

How much does shipping cost?   - Frais de port-

Accepted Answer

Shipping to France has a flat rate of 15$ and shipping to the United States is 25$

Question 4

How fast is shipping?  - Temps de traitement-

Accepted Answer

Please allow 1-2 days for handling and for your item(s) to start the shipping process. Once your item has started shipping, the expected delivery time is 3-5 days.    Les délais de traitement d'une commande sont de 1-2 jours. Une fois que votre commande est expediée, il faut compter 3 à 5 jours ouvrables pour qu'elle arrive chez vous.

FAQ